Shipping policy

1. Shipping Policy

Welcome to .
We are committed to providing a smooth, secure, and reliable delivery experience across Pakistan. Please review our shipping policy carefully before placing your order.

2. Nationwide Shipping

We proudly deliver all across Pakistan through trusted courier and postal partners including:

  • Pakistan Post
  • TCS
  • Leopards Courier

Courier selection may vary depending on your location, service availability, and order type.

3. Order Processing Time

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

4. Estimated Delivery Time

Standard delivery time across Pakistan is:

3–5 business days

Delivery timelines may vary slightly during:

  • Public holidays
  • Weather conditions
  • High order volume periods
  • Remote area deliveries

We always strive to deliver your order as quickly as possible.

5. Shipping Charges

We offer the following shipping structure:

  • FREE Shipping on orders above PKR 5,000
  • FREE Shipping on all prepaid/advance payment orders
  • A flat shipping fee of PKR 299 applies to Cash on Delivery (COD) orders below PKR 5,000

Shipping promotions may be updated from time to time without prior notice.

6. Cash on Delivery (COD)

We currently offer Cash on Delivery (COD) service across Pakistan for eligible locations.

Please ensure that the provided contact details and shipping address are accurate to avoid delays or failed deliveries.

7. Order Tracking

Once your order is shipped, tracking details may be provided through WhatsApp, SMS, or email depending on courier availability.

8. Delayed or Failed Deliveries

While we work with reliable delivery partners, occasional delays may occur due to circumstances beyond our control.

is not responsible for delays caused by:

  • Courier operational issues
  • Incorrect shipping information
  • Natural disasters or unexpected events
  • Public holidays or government restrictions

If your parcel is significantly delayed, please contact our support team for assistance.

9. Incorrect Address & Undelivered Parcels

Customers are responsible for providing complete and accurate shipping information.

If an order is returned due to:

  • Incorrect address
  • Unreachable phone number
  • Refused delivery

Additional shipping charges may apply for re-dispatch.

10. Damaged Packages

If your parcel arrives visibly damaged, please contact us immediately with clear photos of:

  • The outer packaging
  • Shipping label
  • Product condition

Claims regarding damaged items should be reported within 24 hours of delivery.

11. Contact Information

For shipping support or order inquiries:

WhatsApp / Call: +92 326 5095930
Email: Info.sheenperfumes@gmail.com

We appreciate your trust in and look forward to delivering a premium fragrance experience to your doorstep.